This booklet provides an interesting perspective on Dr Deming and his system of
Management for Industry, Government & Education.
Traditionally management has been about establishing hierarchies, setting targets,
offering bonuses, measuring performance, cutting costs and running projects, all whilst
trying to maintain customer satisfaction.
This introductory booklet summarises Deming’s approach, the System of Profound
Knowledge and the potential benefits. It is an ideal information and discussion tool for
you, your colleagues, suppliers & customers. 8 pages.
UK P&P FREE |